• Customer Service - 972-205-2671
  (8 a.m. to 5 p.m., Monday - Friday)
• Utility Reconnect Services After Hours - 972-205-2671
  (5 p.m. - 7 p.m. Monday- Friday, 9 a.m. - 12 p.m. Saturday)
• TDD Hearing Impaired - 972-205-2670
• Emergency Power Outage - 972-205-3000 (24 Hours)
• Emergency Water Shutoffs - 972-205-3210 (24 Hours)

Customer Service

• New, Transfer, Stop Service - 972-205-2671
• Billing Questions - 972-205-2671
• Credit Questions - 972-205-2671
• Payments by Phone - 972-205-2671
• Letters of Credit - 972-205-2671
• Budget Billing Program - 972-205-2671
• Automatic Bank Draft Program - 972-205-2671
• Energy Audits - 972-205-2671
• Conservation Questions - 972-205-2671
• Reporting Energy Theft - 972-205-2635
• In-Person Bill Payment - 217 N. Fifth Street, Garland, Texas
                                       8 a.m. to 5 p.m., Monday - Friday
• Drive-Thru Payment - 717 W. State Street, Garland, Texas
                                  7 a.m. to 6 p.m., Monday - Friday

Other Electric Services Provided by Garland Power & Light

• Line Location - Call Texas811 by dialing 811
• EnergySaver Program - 972-205-2929
• Energy Audit - 972-205-2671
• Street Light or Guard Light Installation - 972-205-3506
• Street Light or Guard Light Repair - 972-205-3483
• Tree Trimming - 972-205-3488
• Plant Tour - 972-485-6450
• Power Quality Audit - 972-205-3446
• Safety Demonstration - 972-205-2652

GP&L Management Team - click for contact information.

For services provided by Customer Service, contact us by e-mail at custserv@garlandpower-light.org

For GP&L Electric Service inquiries, contact us by e-mail at info@garlandpower-light.org or call 972-205-2650

For Water Service inquiries click here.

City of Garland - Click here for information