Garland, Texas, August 15, 2007 – Garland Power & Light’s new utility bill design is featured in the August 2007 issue of Chartwell’s Best Practices for Utilities & Energy Companies newsletter, published by Chartwell, Inc., an independent information services company which provides best practices research and analysis to the utility and energy industry.

In the article, Chartwell states that the new bill format is more visual, with easy-to-find contact information, usage graphs and a highly readable breakdown of all of the utility services. The writer also explains the design process, which included obtaining input from customers and all of the City of Garland utility departments.

The new bill was selected as a best practice by the editor, who noted that she liked how much information is on the bill for the customers.

“We’re pleased that our new utility bill is recognized in this best practices newsletter,” said Jeff Janke, Director of Retail Customer Services. “It is a reflection of the hard work put forth by everyone involved in the bill redesign process.”