You may pay your utility bill at one of our Downtown Garland Customer Service locations, or you can pay at one of our Authorized Payment Locations. See the notice below for changes in the Authorized Payment Locations.
Charles E. Duckworth Utility Services Building
Garland Utility Payment Drive Thru
Authorized Payment Locations Near You
City of Garland Utilities partners with Western Union to provide Authorized Payment Locations near where you live and work. Utility bill payments are processed electronically and credited to your account within minutes.
When you make your first City of Garland utility bill payment at an Authorized Western Union location, you will be asked to complete a form to ensure your payment is routed correctly to your account.Each time you pay at an Authorized Payment Location:
For questions related to Authorized Payment Locations, please call 972-205-2671.
Important: Payment at locations that are not "Authorized" may take several days to reach City of Garland Utilities or may not reach us at all. To ensure your payment is received within minutes, use an Authorized Western Union Payment Location.
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