You may pay your utility bill at one of our Downtown Garland Customer Service locations, or you can pay at one of our Authorized Payment Locations listed below. Pay using check, money order or cash when paying in person at these locations.
Charles E. Duckworth Utility Services Building
Walk-in payments can be made at 217 N. Fifth Street. Cashier windows are open from 8 a.m. until 5 p.m. Monday - Friday.
Garland Utility Payment Drive Thru
Drive-Thru & Drop Box payments can be made at 717 W. State Street. Drive Thru hours are 7 a.m. – 6 p.m. Monday – Friday. A Drop Box is located in the far left lane of the Drive Thru.
Authorized Payment Locations Near You
You may now pay your utility bill at Authorized Payment Locations near where you live and work. Paying at one of these locations is quick, economical and simple. Payments are processed electronically and credited to your account. With many convenient payment locations (see below), chances are there’s one near you.
Things to remember when paying at an Authorized Payment Location:
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Bring your bill with you. Payment must be made with cash, check or money order ONLY. There is a processing fee for each bill payment. (Fees vary by store.) The store clerk will receive your funds and enter the payment information. Payment posts to your account the next business day. You will receive a validated payment receipt as proof that you made your payment. Keep this receipt for your records
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IMPORTANT: If you are delinquent on your account, call Customer Service at 972-205-2671 as soon as possible to ensure service restoration. Have your receipt in hand and be ready to provide your name, account number and service address to the Customer Service Representative. Hours: 8 a.m. – 7 p.m. Monday - Friday and 9 a.m. – 12 p.m. (noon) Saturday.
Authorized City of Garland Utility Bill Payment Locations:
GARLAND 6 AM - 11 PM Food Store A & M Foods A Dash In Grocery AR Check Cashed Benny’s Mart Buckingham Beer & Wine Centerville Beer & Wine El Rancho #4 El Rio Grande #5 Fiesta Foods #54 J B Texaco J&G Check Cashing Kroger #403 Kroger #557 Kroger #559 Kwik Way Food Store 201 Lavon Beer/Wine & Food Magic Food Mart
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GARLAND (Continued) Maxi Transfers #1666 Maxi Transfers Meez Food Mart #2 Mi Super #11 Mini Mart Minute Mart Food Store One Star Food Mart #5 One Star Food Mart & Check One Star Food Mart & Check Orchard Hills Grocery Stop N Sack Super Food Mart Super Quick The Check Store The Corner Shell Track 10 Tres Amigo Grocery |
DALLAS E-Z Shop #9 Fiesta Store #74 Kroger #511 Kroger #518 Kroger #528 Kroger #588 Super Save Food Store MESQUITE PLANO RICHARDSON E-Z Shop #2 Kroger #517 Kroger #526 ROCKWALL ROWLETT SACHSE |
