Customer Service can be reached at the following main numbers:

• Customer Service - 972-205-2671
  (8 a.m. to 5 p.m., Monday - Friday)
• Utility Reconnect Services After Hours - 972-205-2607
  (5 p.m. - 7 p.m. Monday - Friday,
  9 a.m. - 12 p.m. Saturday)
• TDD Hearing Impaired - 972-205-2670
• Emergency Power Outage - 972-205-3000
  (24 Hours)
• Emergency Water Shutoff - 972-205-3210
  (24 Hours)

Services and Contact Information

• New, Transfer, Stop Service - 972-205-2671
• Billing Questions - 972-205-2671
• Credit Questions - 972-205-2671
• Payments by Phone - 972-205-2671 or 866-528-0690
• Letters of Credit - 972-205-2671
• Budget Billing Program - 972-205-2671
• Automatic Bank Draft Program - 972-205-2671
• Energy Audits - 972-205-2671 or 972-205-2615
• Conservation Questions - 972-205-2671
• Reporting Energy Theft - 972-205-2635
• In-Person Bill Payment - 800 Main Street, Garland, Texas
  (Drive-Through: 7 a.m. to 6 p.m., Monday - Friday)
  (Payment Center Office: 8 a.m. to 5 p.m., Monday - Friday)

Other Electric Services Provided by Garland Power & Light

• Line Location - 1-800-DIG-TESS - 1-800-344-8377
• Street Light or Guard Light Installation - 972-205-3506
• Street Light or Guard Light Repair - 972-205-3483
• Tree Trimming - 972-205-3488
• Plant Tour - 972-205-3033
• Power Quality Audit - 972-205-3446
• Safety Demonstration - 972-205-2652
• EnergySaver Program - 972-205-2929

For services provided by Customer Service, contact us by e-mail at custserv@garlandpower-light.org

For all Electric Service inquiries, contact us by e-mail at info@garlandpower-light.org or call 972-205-2650

For Water Service inquiries click here.

City of Garland - Click here for information