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Customer Service can be reached at the following main numbers:
- Customer Service - 972-205-2671
(8 a.m. to 5 p.m., Monday - Friday)
- Utility Reconnect Services After Hours - 972-205-2607
(5 p.m. - 7 p.m. Monday - Friday,
9 a.m. - 12 p.m. Saturday)
- TDD Hearing Impaired - 972-205-2670
- Emergency Power Outage - 972-205-3000
(24 Hours)
- Emergency Water Shutoff - 972-205-3210
(24 Hours)
Services and Contact Information
- New, Transfer, Stop Service - 972-205-2671
- Billing Questions - 972-205-2671
- Credit Questions - 972-205-2671
- Payments by Phone - 972-205-2671 or 866-528-0690
- Letters of Credit - 972-205-2671
- Budget Billing Program - 972-205-2671
- Automatic Bank Draft Program - 972-205-2671
- Energy Audits - 972-205-2671 or 972-205-2615
- Conservation Questions - 972-205-2671
- Reporting Energy Theft - 972-205-2635
- In-Person Bill Payment - 800 Main Street, Garland, Texas
(Drive-Through: 7 a.m. to 6 p.m., Monday - Friday)
(Payment Center Office: 8 a.m. to 5 p.m., Monday - Friday)
Other Electric Services Provided by Garland Power & Light
- Line Location - 1-800-DIG-TESS - 1-800-344-8377
- Street Light or Guard Light Installation - 972-205-3506
- Street Light or Guard Light Repair - 972-205-3483
- Tree Trimming - 972-205-3488
- Plant Tour - 972-205-3033
- Power Quality Audit - 972-205-3446
- Safety Demonstration - 972-205-2652
- EnergySaver Program - 972-205-2929
For services provided by Customer Service, contact us by e-mail at custserv@garlandpower-light.org
For all Electric Service inquiries, contact us by e-mail at info@garlandpower-light.org or call 972-205-2650
For Water Service inquiries click here.
City of Garland - Click here for information |
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